What To Expect Trust HedgeHog to get a job well-done!

What to Expect

Premium Quality Service from Highly Qualified Experts

When you are looking for the best electrical services to have work done on your home or place of business, it can help to know what the process looks like for the electricians you are considering hiring.

Here at HedgeHog Electric, we emphasize providing high-quality electrical services in a prompt and courteous fashion. So, whether you are contacting us for electrical help with your private residence or your commercial building, you can depend on our electricians to provide excellent services.

Trust our team of highly qualified electricians to handle all of your electrical services in St. George. Give us a call at (866) 605-2113 or contact us online to learn more about how we can help you.

Our Residential Electrical Process

As our residential electricians are qualified to work on a wide array of electrical services from replacing outlets to installing solar panels, the exact process of how our electricians’ work can vary from job-to-job.

However, the HedgeHog Electric process generally follows these steps:

  • Contact us: Most of our residential customers contact us by phone, and that call is taken by one of our associates, who takes down basic information regarding the service you need as well as your contact information.

  • Speak with a service dispatcher: The associate then connects you with a service dispatcher. They will discuss more about what you need to be done on your home, so we can be sure to send you the best electrical technician for the job to your home. Service dispatch will also present tentative pricing at this point. HedgeHog Electric does not charge hourly; instead, we charge a flat-rate fee for our services.

  • Set an appointment: Our service dispatch will set up an appointment for you. We strive to provide same-day or next-day service.

  • Confirm appointment: On the day of your appointment, our service dispatch will contact you 15-30 minutes before our electrician’s arrival to confirm the appointment. You will receive a photo of the technician coming to your home, so you will be able to recognize them.

  • Receive estimate: Your electrician will carefully inspect and assess your electrical system to determine your needs. Then, we will provide you with pricing on the spot. Our electrical technicians carry a pricing book, so you can enjoy transparent pricing.

  • Begin service: Should you accept our bid, your electrician will start immediately working on your electrical issue. If there is a rare problem beyond what our technician has on hand, they will order additional materials and set up another appointment.

  • Payment upon completion: Once the work is complete and our electrician has cleaned up any mess that has resulted from their work, generally, residential customers will pay for services rendered before our electrician leaves.

  • Leave review: After the appointment is completed, our electrical technician will send you an invitation to review the services provided. We greatly appreciate reviews from our customers as it helps more people learn about the excellent services we provide.

  • Follow up: Finally, our service dispatch will give you a follow-up call anywhere from 30 minutes to 1 hour after the service is completed. This phone call is to help ensure that you are 100% satisfied with our work.

Our Commercial Electrical Process

While the quality of service is the same, the process our commercial electrical customers follow is somewhat different than that of our residential customers.

Generally, the HedgeHog Electric commercial customer process is as follows:

  • Contact us: Usually, our commercial electrical customers contact us via email. In these emails, most customers discuss what services they need to be performed, go over what their deadlines are, and outline other key details that pertain to the desired electrical work.

  • Receive estimate: Once this information has been reviewed, we may request further information. After the needed information is gathered, our estimating department will put together a bid and send it to the contacting commercial customer.

  • Develop timeline: When the bid is accepted, our service dispatch will call the commercial customer and coordinate with the project lead. That way, our electricians can start the job to reach the set deadline.

  • Complete project: Once everything is properly organized and coordinated, our service professionals get right to work. We keep the customer updated every step of the way, so there are never any surprises.

Schedule Electrical Service Today!

Backed by well over a decade of service experience, our team has the high-quality tools, state-of-the-art equipment, and expertise necessary to provide safe and effective electrical service. We care deeply about your safety and well-being which is why we get the job done right the first time, every time. With extreme focus and attention to detail, you can rest assured that our electricians can handle any electrical service you throw our way.

And, for emergency situations, our team is available 24 hours a day, 7 days a week. We are committed to taking care of you which is why we are extremely responsive and always available to assist you.

Schedule professional residential or commercial electrical services in St. George by calling (866) 605-2113.

Our Customers Say it Better

Read Our Shockingly Good Reviews!
  • “They did an excellent job installing and setting up my solar! Helped me when I had questions and was very knowledgeable and supportive of all my questions. Definitely recommend this Company for solar!! Kirk and Malcom were excellent!!”

    - Mike H.
  • I greatly appreciate the efforts of Hedgehog to make me feel important and valued!

    “We encountered some challenges during the install, but Malcolm was a reassuring presence with a plan to pull the project together. The installers were professional and focused on quality work.”

    - Greg H
  • Very professional, friendly, honest with no pressure.

    “We had plenty of time to think about it and do some research to make sure we were making the right decision for us. They made the process very easy and were very quick to get the job done!”

    - June A
  • They gave immediate attention to my problem

    “My third local contact was HedgeHog in Hurricane. They gave immediate attention to my problem, scheduled an appointment and provided an excellent technician and customer service! Thanks!”

    - Kate K
  • Quality of work is top notch!!!

    “Quality of work is top notch!!! Leslie, Russel, Lorenzo and Victor you guys ROCK!”

    - Mayra U
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What You Can Expect From Us

We Get the Job Done!
  • Financing Options Available

    We are happy to offer our customers the option to finance their electrical improvement projects.

  • 100% Customer Satisfaction

    We strive to be the best in the industry and we're not satisfied until you are.

  • Reliable & Trusted Electricians

    Our highly trained and rated electricians won't stop until the job is well done.

  • Upfront & Flat Rate Pricing

    We charge by the job, not the hour and you will know the price of the job before we start.

Wire you waiting?

Contact Us Today (866) 605-2113
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